You can contact us by phone, email or regular mail. In addition, we provide you with the opportunity of transmission through our contact form Kontaktformular. You can send us any changes regarding your contract through our secure amendment form.
General requests as well as questions regarding our product and the conclusion of contract will be handled by our customer service:
Mon-Fri: 8 am to 6 pm (CET)
Tel:+49 2247 9194-977
E info@protrip-world.de
The respective departments can be reached from Monday to Friday from 8 am to 6 pm (CET) by calling the following numbers:
Questions about existing contracts:
T +49 2247 9194-450
E contract-int@dr-walter.com
All questions about notices of claim and claims:
T +49 2247 9194-31
E claims@dr-walter.com
All questions related to payments:
T +49 2247 9194 -51
E payments@dr-walter.com
Postal address
DR-WALTER GmbH
Eisenerzstraße 34
53819 Neunkirchen-Seelscheid
Germany
